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Technical Support
How to query the Artica Tech support team.
Whether you are in community mode or have an Enterprise license, you can request support from the Artica tech technical team.
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Security
Artica Appliance Security compliance
:
Strategic tips to ensure a minimum of safety with Artica platforms
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Time and Clock
Time and Clock:
Set the time of your server
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System
The System/unix console
:
The Boot menu and the Artica Unix console
The Web Console
:
Settings to tune/manage the Artica Web Console
Factory reset:
Appliance 's factory reset using the the web console
The Artica REST API service
:
As for 4.50+ the Rest API service is a major component of the Artica system.
Artica maintenance
:
Maintain Artica Core software and CVE updates status
How to get the current
kernel version
?
Hard disks management with Artica
:
Manage the hard disks connected to the system.
The Artica HTTP Client
: The Artica Client HTTP is in charge of update the Artica system and softwares
Change the machine host name
: How to Change the machine host name
Kernel panic - not syncing
: no working init found
SMBus Host Controller not enabled!!
: Why this error on startup ?
The NMI watchdog
:
Detects System Hangs and Deadlocks
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Network Services
DNS Services
:
Create DNS service for your users with Artica
Reputation Client
: Check source clients' TCP/IP address reputation using DNS/DoH
OpenSSH Server:
Access to your Artica appliance using SSH
Network
: Manage the network settings and routing on your Artica server
Network REST APIs:
Modify or query the API Web service on the network theme
The FTP protocol and Artica
:
Topics about how Artica handle the FTP protocol
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Local services
Systemd:
Verify the presence of systemd
Optimizations:
How to optimize your Artica server
Certificate Center:
How to store and generate certificates
Features:
Section
How to install and remove software
SMTP notification service:
How to be notified by mail
New UUID:
Generate a new unique identifier
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Hard Disks
Hard Drives Management:
How to manage the system hard drives
EXT4-fs error:
htree_dirblock_to_tree: * Directory block failed checksum
Kernel panic - not syncing: VFS
:
Unable to Mount root fs on unknown-block(@, 0)
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Backup/Cluster
Cluster v2
: The new generation of Clustering Artica servers
Backup and Restore:
How to backup and restore your server settings
Setup a Cluster Master/slave
HaCluster:
Create a farm of a load-balanced clustered proxies
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Databases management
OpenLDAP service:
Manage OpenLDAP service inside Artica
MySQL/MariaDB service
:
Manage MySQL / MariaDB SQL service inside Artica
Redis service:
Manage the Redis Service.
Grafana / Loki database
:
Manage the Loki Database system and Grafana.