This feature enables the error page service to provide a button for the user to send blocking information via the POST method to a specific web application.
This feature is available on Artica v4.50 Service Pack 5 or Artica v4.50 Service Pack 4 Hotfix 20250814-13
- Under the rule, you will find the API section.
- Activate the POST API option and specify the
full URLin the POST URL field.
Please note that the error page service is not intended to generate a form that directly sends the POST request to the specified URL.
When the user clicks the submit button, it is the error page service that performs the POST request to your application.
In this scenario, you do not need to grant all users access to your support application.
Only the Web error page service execute the request.
¶ What posted information ?
| acl_id | If the blocked operation came from a Proxy ACLs |
| category_name | Name of the category of the requested website |
| category_source | Unique ID of the category |
| client_address | IP address of the client |
| client_name | Name of the user account ( if proxy authentication enabled) |
| client_user | Field to determine the client ( User account if exists, MAC address if exists or IP Address) |
| domain | Internet domain name of the blocked request. ( the full url is not added because it can be a very long URL ) |
| real_ip | if the request to the web page service using a reverse-proxy or a proxy, the web page service try to determine the real IP address |
| rule_id | The web error page rule id |
| rule_name | The Web filtering rule name ( if exists ) |
| source_url | it is the referer url of the request |
| target_group | The category unique number that matches the web-filtering rule. |
¶ How to skin ?
To modify the design, go to the Skin section of your rule
- Under “Ticket” section, you can use the “
Text for submit the ticket” to explain to the user the process of creating a ticket with your support system. - To change the button text, use the field "
Text for Ticket link".
The button have the id “postapibutton” so you can modify the CSS of your template in order to get a better design
example
input#postapibutton { font-size: 22px; background-color: white; padding: 10px; margin-top: 30px; border-radius: 10px;}