You’ve just updated the proxy version, and since that update the proxy no longer starts or is malfunctioning.
In your case, we have upgraded to proxy version 6.14 and want back to 6.13
Since the proxy is not working, you must tell Artica not to use the proxy to access the Internet.
On the left menu, go to Your System > Update > Internet Access
Turn to inactive the “Use local proxy” option

Your System > Update > Packages centerproxy wordProxy service 6.xInstall or upgrade on the previous version