Connection issue on Parent's proxy, which is always available
In some cases, you may encounter connection errors from the Artica child proxy when you are sure that the parent proxy is available. Some Bad Gateways can be seen in the access logs.
Some errors can be seen as
TCP connection to xxxxx/880 failed current master transaction: masterxxxx
- You can fix this issue by increasing the timeout parameter on the Artica act as child.
- Open the parent settings in your Parent proxies rules.
- Down to “Connect-Timeout” setting, and increase the value
- Apply your Parent Proxies rules
