Create RustDesk rule in Artica Firewall

If the Artica firewall is active, it's normal for your RustDesk service to be inaccessible. You need to authorize the firewall to let through the various ports required for remote control.

Back to RustDesk section

The Artica firewall already integrates the RustDesk object, so creating a rule for the RustDesk service is very simple.

On the left menu, choose “Your Firewall” > “Rules”
Click on New rule Button
Set the Rule Name.
Turn on the Enabled Option.
choose the network interface that should be used to connect to the RustDesk service.
In the Service drop-down list, choose “RustDesk” option.
In the Action drop-down list, choose “Accept” option.

The Log All Events, allows the Firewall to log all connections using this rule.
Very useful for validating that network packets from your RustDesk clients reach your server correctly.

Once a rule has been added, it is displayed in the main table.
You can see the status of the rule as "inactive".
This is normal, as the rule has not yet been applied to the firewall, so you need to Apply Firewall Rules first.