Remote control with Artica

Remote control technology enables users to interact with a computer or device as if they were physically present at that location, regardless of the distance between the user and the remote machine.

Remote control software with Artica is widely used for various purposes, including:

Technical Support - Server Management: 

IT support professionals often use remote control software to assist users with troubleshooting, software installations, and system configuration without the need to be physically present at the user's location.
System administrators can remotely manage servers and perform maintenance tasks without having to be physically in the data center.

Artica provides several programs to help the ArticaTech support team or your own team to take control of an Artica server

1. The use of SSH:  
   This requires the Artica server to be available externally.
    
2. The SSH Proxy: 
   Publishing the SSH service on the Internet can be dangerous. 
   Sometimes you're missing public addresses, or you need to set up NAT for each server. 
   SSH Proxy lets you simplify all this.
    
3. DWService: 
   This service allows you to take remote control of workstations. 
   However, Artica can be a client of this service, allowing you to take remote control via the available shell console.
    
4. RustDesk:
   Rustdesk is an open-source remote control software solution. It's a an alternative to Teamviewer or AnyDesk.
   You can set up your own relay server so that you can take control of a Windows, MacOS Android, or Linux.
   This can be an online server on the Internet or in a LAN network.

Remote Work: 

Remote control software allows employees to access their work computers and resources from home or other remote locations, enabling remote work and increasing flexibility in the workplace.

1. Artica can provide RDP gateway feature to authorize incoming connections to TSE services.