DNS Cache keeps sending DNS requests to Internet Root Servers

If your ISP or your administrator complains about DNS queries to the root DNS servers, know that this is normal, it is part of the standard behavior of your DNS service.

Return back to the DNS Cache service main section

This feature is available in Artiva v4.30 with service pack instable 951 or Artica v4.40.
This feature allows your DNS cache service to refuse queries to root DNS servers.

Queries will then be displayed in the logs with the label REFUSED.

To refuse DNS queries to Root DNS servers

On the left menu, choose DNS > DNS Cache service > Status tab
Turn on the option “Refuse Queries to DNS Root servers”
Click on Apply button.